You can sign your contract online, through your client access, with only one click. You can also print your contract, sign it and return it by email at firstname.lastname@example.org or by fax at 1-866-396-9212.
You can request a deferral of payment at least 72 business hours before your payment date and if you have already made two payments on your loan. By doing so, you will avoid over $100 of fees: fee with the bank for insufficient funds and fee with us.
Instant Banking Verification (IBV) is a service that allows us to receive a read-only copy of your bank statement for the past 90 days. That’s all we need to approve your application! No credit check! This service is as safe as the one used by large banks and is the most effective and confidential way to get a loan quickly. For more information, visit the Paperless Loans page.
IBV is the technology that’s currently in use by large banking institutions. It allows us to view a read-only copy of your banking statement which lets us confirm your banking information. This lets us approve you for a loan quickly, without you having to send us a single document.
This is the easiest way to apply because it is paper free. You don’t have to go through the hassle of finding a fax machine, scanning documents or mailing physical copies. That being said, if you are uncomfortable with the paperless system, the traditional method is still available. To apply using the traditional method, send us your banking statement for the last 31 days, a recent pay stub, proof of identity, proof of address, and a voided cheque for approval. This can be sent to email@example.com or through your client account.
During your credit application, you may have given confidential information to the agent to assist you in retrieving your statements that are required for the analysis of your application. If you have submitted your bank access card number, your user code or your password to access your online account, you must change it immediately. And, in doing business with us, you acknowledge that it is your sole responsibility to ensure the confidentiality and protection of your banking information.
Our Holidays service hours:
December 24th = 9am to 2pm
December 25th = closed
December 26th = 12pm to 5pm
December 31st = 9am to 2pm
January 1st = closed
January 2nd = 12pm to 5pm
Please note that if you need to defer a payment, you will need to allow for added delays.
If your loan payment is normally due between