You can sign your contract online, through your client access, with only one click. You can also print your contract, sign it and return it by email at email@example.com or by fax at 1-866-396-9212.
You can request a payment deferral or modification at least 72 business hours before your payment date and if you have already made 3 payments on your loan. We will charge you a $35 fee (for personal loans) or $10 (for variable credit). By doing so, you will avoid extra fees: fee with the bank for insufficient funds and fee with us.
Instant Banking Verification (IBV) is a service that allows us to receive a read-only copy of your bank statement for the past 90 days. That’s all we need to approve your application! No credit check! This service is as safe as the one used by large banks and is the most effective and confidential way to get a loan quickly. For more information, visit the Paperless Loans page.
IBV is the technology that’s currently in use by large banking institutions. It allows us to view a read-only copy of your banking statement which lets us confirm your banking information. This lets us approve you for a loan quickly, without you having to send us a single document.
This is the easiest way to apply because it is paper free. You don’t have to go through the hassle of finding a fax machine, scanning documents or mailing physical copies. That being said, if you are uncomfortable with the paperless system, the traditional method is still available. To apply using the traditional method, send us your banking statement for the last 31 days, a recent pay stub, proof of identity, proof of address, and a voided cheque for approval. This can be sent to firstname.lastname@example.org or through your client account.
During your credit application, you may have given confidential information to the agent to assist you in retrieving your statements that are required for the analysis of your application. If you have submitted your bank access card number, your user code or your password to access your online account, you must change it immediately. And, in doing business with us, you acknowledge that it is your sole responsibility to ensure the confidentiality and protection of your banking information.
There are 3 things that need to happen in order for your application to be completed :
Bank deposits are done during business hours, Monday to Friday.
Here are our opening hours for the 2019 Holiday season
From December 23rd to January 3rd, from 9am to 5 pm except for these days :
December 24th : open from 9am to 2 pm
December 25th : closed
December 26th : open from 12pm to 5 pm
December 31st : open from 9 am to 2 pm
January 1st : closed
January 2nd : open from 12pm to 5 pm